#Quest diagnostics tampa professional
The person that did all my tests was very professional and kind. The staff was nice and polite, even though I usually arrived at closing time. I went to this Quest office many times because I had cancer and was taking chemo. If youre looking for a place that your toddler will feel comfortable, dont come to this location. When i asked the lady all i got was a "We havent called you yet." Really? & everyone else after me is more important right? Wont be returning to this location again.
Every single person who came after me was called up for insurance verification, etc & were still sitting here. I had a 1130 appointment for my TODDLER who i informed them when i made the appointment it was for her and still waiting 30 minutes later. Luckily, I had my credit card with me or else I would not have been able to have my lab work done. The only negative was I had to give a credit card to guarantee payment of $300 even though I have medicare as my primary and blue cross blue shield as my secondary. The check in and staff were efficient and polite. Did not have an appt and my wait time was less than 20 minutes.
I just recently moved to FL and this is my first visit to Quest. Attempts to reach Quest management have thus far been blocked, which appears to explain why Quest staff behave as they do.ĭitto on the unpleasantness of the office and the difficulty with parking, but these are minor issues compared to Quests completely unprofessional staff at this location. She refused to do a blood draw or provide any testing to me pursuant to my doctors order, to punish me for asking a question. Can you imagine having to do that at your doctors office every time?įurther, I had to deal with a female employee at this location, and found her quite belligerent, condescending and obstructive (she may have a problem with white males). This is a novel and totally unnecessary annoyance.
#Quest diagnostics tampa license
If you make it too difficult for your customers to do business with you they will do somewhere else! I now fall into that category! Quest Diagnositcs on Swann sucks!Įstablished Quest Diagnostics customers are now compelled to fill out their names, addresses, telephone numbers, and email addresses on a form, every time they appear, even for a scheduled appointment, even though all this information is already in Quests systems, even though the patient record can be found instantly with presentation of the license and insurance card, and even though its all printed on the lab order already. UNFREAKINGBELIEVEABLE!īusiness is simple no matter the industry. I was told by the staff, that they dont set appointments at this location, and I would have to call in on automated system or set appointment online. I waited until 1:30 walked into their office to set an appointment. I tried to call them again & got a msg stating they are closed from 12:30 to 1:30 for lunch. Well I needed blood work which requires me to fast for 12 hrs., and Im not going to do that and just show up hoping somebody can see me. But also said I can just walk-in and wait.
I tried that as well, but it is a long process to select location/services/date/time/etc, just to see no morning availability for the day. It doesnt work, but said I could set appointment on their website. I called again on Friday and ended up in a never-ending automated appointment setting system. I left a msg anyway & never heard back from anybody. Got a vm stating they were closed on Wednesday (but now it was Thursday afternoon). I only needed a few diagnostics test and they make it impossible to even schedule an appt.! First attempt was to call on Thursday to set an appointment.
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